Request for information

The Prison and Probation Service of Finland uses the e-service Suomi.fi Messages. The service is a secure way to communicate the Prison and Probation Service electronically. Communication is possible through the web address www.suomi.fi/messages from where the messages will be sent to the Prison and Probation Service, which will forward the message if necessary. The messages may also contain attachments. A secure way of communicating electronically helps in situations where strong identification is required to verify the identity of the user.

Suomi.fi Messages is easy to take into use by logging on to the Suomi.fi website with personal online banking codes. When the service is taken into use, the user consents to that all official messages can be sent electronically to the service. After giving consent, authorities and other organisation that use Suomi.fi Messages may send the user messages (both regular and those requiring a confirmation of receipt) as well as documents related to decisions to the service electronically. If Suomi.fi Messages is taken into use, the documents will no longer be delivered by post.

The use of Suomi.fi Messages is free of charge to the user, but the authorities may charge a fee for the decision they have made. The settings of the service require that the user specifies the email address to which notifications of received messages will be sent. The user can also change the delivery method of messages to paper mail in the settings. The user can change the settings of the service at any time.

Alternatively, a request for information may be submitted by email to kirjaamo.rise(a)om.fi or by letter to the following address: Prison and Probation Service of Finland, Lintulahdenkatu 5, 00530 Helsinki.

Further information:

information on Suomi.fi Messages

Technical user support for Suomi.fi Messages / Public Service Info: fill in the feedback form or call 0295 000 (Mon.-Fri. 8-21, Sat. 9-15)

Digital and Population Data Services Agency is responsible for Suomi.fi and its Messages Service