Complaints

The legality of the actions of the Prison and Probation Service, its units and officials is overseen by the Judicial Unit of the Development and Guidance Department of the Prison and Probation Service, which exercises the internal control of the administrative branch.

If persons serving a prison sentence or a community sanction think that an official of the Prison and Probation Service has made an incorrect decision, they may request an administrative review of the decision if it is eligible for such review. As for a suspicion that a prison or an official has acted erroneously or against the law, a complaint may be filed on the matter.

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